Welcome to SyncBase! We’re more happy than ever to onboard on our app that we’re developing with love. - Théau & Axel

How to set up your account

We recorded a video to show you step by step how to set up your account.

Please find also more specific topics that might help you:

How to connect Airtable with our app?

Sync speed

https://youtu.be/Jh8oCLpVhvc?si=wqLHsxpSK4osErd0

Check your Airtable and Shopify limits

Note that both tools set limits according to your plan.

• Shopify API limitation: Shopify authorize a number of API calls per second. This can slow your sync.
• Airtable records limitation: Airtable authorize a number of records per base. This can prevent us from creating a sync base because we can not add all your products/variants/orders & co as your records limits is reached.

Keep in mind that if you do a lot of operations you might need a higher plan on these tools.

How to get help

You can contact us through:

• Our chat (accessible on our app)
• Email at [email protected]